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If you are not setting goals for your company, or for that matter yourself, you may be missing out. Goals…
Published in
Operations
Here’s the story of a company that tried its best but ended up losing the confidence of its customer. Your…
Published in
Sales & Marketing
“If I have seen further it is by standing on the shoulders of giants.” — Isaac Newton Although this column…
Published in
Operations
3 Tele Sales Tips First, should you use a script or not? Rhetorical question: there’s no right answer. On the…
Published in
Sales & Marketing
That’s an in-your-face question. It almost slaps you across the face with its audacity. How dare anyone cast aspersions on…
Published in
Operations
“If you really want to grow as an entrepreneur, you’ve got to learn to delegate.” – Richard Branson, British entrepreneur…
Published in
Operations
Common Grammar Errors That Annoy Readers In business writing, the goal is to be clear and concise. It’s also a…
Published in
Business Planning
Writer’s Block Here is some advice from an award-winning writer Mike Wicks. In business we have to write reports, emails,…
Published in
Business Planning
There are so many ways to screw up email and even when you don’t actually screw it up, email etiquette…
Published in
Technology
Small businesses sometimes need to think like large corporations if they are not going to fall behind their competition. This…
Published in
Technology
